Who we help
Mach Lilies sets up AI helpers for UK service businesses of roughly 5–50 people — the size where repetitive admin eats real hours, but another hire doesn't add up. Every business below runs on some version of the same problem: chasing people for documents, information and answers. That's the job our helpers do best.
Accountancy practices
The MTD document chase, off your team's plate.
The big chase: complete client records for Making Tax Digital, four times a year, every year.
Bookkeepers
Receipts and "what was this payment?" queries, chased for you.
The big chase: missing receipts, supplier invoices and the monthly list of payments nobody can place.
Letting agents & property managers
Certificates, references and landlord statements, always up to date.
The big chase: gas safety, electrical and energy certificates that all expire on fixed dates.
Estate agents
Sales progression chasing that never goes quiet.
The big chase: solicitors, buyers and mortgage brokers in every chain, so sales don't stall in silence.
Insurance brokers
Renewal information gathered before renewal week.
The big chase: renewal information from clients, gathered six to eight weeks out instead of the night before.
Mortgage brokers & advisers
Complete case files without the payslip ping-pong.
The big chase: payslips, bank statements, ID and proof of deposit — per client, per lender, per case.
Solicitors & conveyancers
Client onboarding documents in, enquiries chased.
The big chase: client ID and onboarding papers at the start of a matter, then enquiry answers from the other side.
Recruitment agencies
References, right-to-work and timesheets, collected on time.
The big chase: references and right-to-work checks at shortlist, and temp timesheets before payroll cut-off.
Dental & healthcare practices
Patient forms and recalls handled before the visit.
The big chase: medical history and consent forms before the appointment, and the recall list after it.
Trades & construction firms
Quotes followed up, certificates tracked, invoices checked.
The big chase: quotes that go quiet, operative certificates that expire, and invoices that don't match the purchase order.
What it costs
Setup
from £3,500 fixed
One job, built and tested with you. Price agreed in writing before we start.
Run
from £600 per month
Monitoring, fixes, improvements, and your weekly summary. No long contract — cancel monthly.
Want the detail?
What "from" means and what the monthly fee covers, in plain English.
We're taking on two founding clients this quarter with no setup fee
— in exchange for honest feedback and a case study.
Questions owners ask us first
What counts as a small business for you?
Roughly 5–50 people. Big enough that repetitive admin eats real hours; small enough that another hire doesn't add up. If that sounds like you, the chat is free.
My industry isn't listed — can you still help?
Almost certainly, if your problem involves chasing, filing or checking — book the chat and we'll say honestly.
How much does it cost?
Your first helper costs from £3,500 to set up (fixed, agreed up front) and from £600 per month for us to run and improve it. As a rule of thumb, it pays for itself if it saves around eight staff-hours a week.
Tell us what your team keeps chasing.
We'll say honestly whether an AI helper can take it on, what it would cost, and how long it would take.