Who we help

Mach Lilies sets up AI helpers for UK service businesses of roughly 5–50 people — the size where repetitive admin eats real hours, but another hire doesn't add up. Every business below runs on some version of the same problem: chasing people for documents, information and answers. That's the job our helpers do best.

Accountancy practices

The MTD document chase, off your team's plate.

The big chase: complete client records for Making Tax Digital, four times a year, every year.

Bookkeepers

Receipts and "what was this payment?" queries, chased for you.

The big chase: missing receipts, supplier invoices and the monthly list of payments nobody can place.

Letting agents & property managers

Certificates, references and landlord statements, always up to date.

The big chase: gas safety, electrical and energy certificates that all expire on fixed dates.

Estate agents

Sales progression chasing that never goes quiet.

The big chase: solicitors, buyers and mortgage brokers in every chain, so sales don't stall in silence.

Insurance brokers

Renewal information gathered before renewal week.

The big chase: renewal information from clients, gathered six to eight weeks out instead of the night before.

Mortgage brokers & advisers

Complete case files without the payslip ping-pong.

The big chase: payslips, bank statements, ID and proof of deposit — per client, per lender, per case.

Solicitors & conveyancers

Client onboarding documents in, enquiries chased.

The big chase: client ID and onboarding papers at the start of a matter, then enquiry answers from the other side.

Recruitment agencies

References, right-to-work and timesheets, collected on time.

The big chase: references and right-to-work checks at shortlist, and temp timesheets before payroll cut-off.

Dental & healthcare practices

Patient forms and recalls handled before the visit.

The big chase: medical history and consent forms before the appointment, and the recall list after it.

Trades & construction firms

Quotes followed up, certificates tracked, invoices checked.

The big chase: quotes that go quiet, operative certificates that expire, and invoices that don't match the purchase order.

What it costs

Setup

from £3,500 fixed

One job, built and tested with you. Price agreed in writing before we start.

Run

from £600 per month

Monitoring, fixes, improvements, and your weekly summary. No long contract — cancel monthly.

Want the detail?

What "from" means and what the monthly fee covers, in plain English.

See the full pricing page →

Founding client offer

We're taking on two founding clients this quarter with no setup fee

— in exchange for honest feedback and a case study.

Ask about a founding place

Questions owners ask us first

What counts as a small business for you?

Roughly 5–50 people. Big enough that repetitive admin eats real hours; small enough that another hire doesn't add up. If that sounds like you, the chat is free.

My industry isn't listed — can you still help?

Almost certainly, if your problem involves chasing, filing or checking — book the chat and we'll say honestly.

How much does it cost?

Your first helper costs from £3,500 to set up (fixed, agreed up front) and from £600 per month for us to run and improve it. As a rule of thumb, it pays for itself if it saves around eight staff-hours a week.

Tell us what your team keeps chasing.

We'll say honestly whether an AI helper can take it on, what it would cost, and how long it would take.

Book a free 20-minute chat